BGMEA Member Factory?
BGMEA Members must sign in to the MMS Portal to submit an arbitration case. From this public page, Non-Member organizations can submit a case against a BGMEA Member.
Sign In to MMS Portal
1. Counterparty Information
- Counterparty's BGMEA Registration Number or Registered Factory Name.
- Counterparty's Email Address or 11-digit Mobile Number (at least one is mandatory to send the case notice link).
- Counterparty's office or factory address.
2. Applicant Information
- Organization name, business category, and Trade License / Registration Number.
- Authorized contact person, official email address, mobile number, and registered address.
- Applicable garment/trade sector (Woven, Knit, Sweater, or General).
3. Supporting Documents
- Only PDF (.pdf) files are accepted, with a maximum size of 5 MB per document.
- Keep relevant supporting documents ready (such as Contract / Purchase Order, L/C or Invoice, Application / Claim Statement, and Correspondence).
- Provide a clear summary of the dispute and relief requested.
4. Service Fee & Online Payment
- Service fee: BDT 10,000.00 (online payment only; offline bank drafts or pay orders are not accepted).
- A case is officially submitted and assigned a Case Number only after online payment is completed.
- If payment is deducted but interrupted, you can verify payment status directly from the payment page.